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Special times require special ideas

Updated 04.08.20

This page will be regularly updated. 

So much space!

With only 43 rooms our Waldhof² is a small jewel with lots of free space for guests who are in search for calmness and relaxation.

30.000m² hotel’s own forest parc with an idyllic pond, spots to read and relax, for example on one of the benches. A spacious lawn for sunbathing, an extensive garden and our sun terrace with a breathtaking view over merano and surroundings. And in our hotel, we offer spacious rooms and cozy lounge areas.



Our measures taken for your relaxing time

Everywhere:

We provide disinfection-stations in public spaces while in your room, you will find your personal disinfectant-solution. We re-defined our cleaning procedures, which will include disinfection actions all over our hotel. We implemented further detergents including the international accepted color-system for cleaning rags.

All of our staff took part of a specific trainig program, which will help to clearly define this unusual situation and to allocate responsibilities. Especially the housekeeping has a key role. And our chambermaids are fully aware of that. Nonetheless they are happy to live their passion again and to welcome you into the new season.



Dining area, bar, terrace

We placed our tables by respecting the required distances. Because in our dining area guests take a seat „back to back“, this will not be a challenge for us. And because of last year’s enlargement of our sun terrace, it offers enough space too.
 
Buffets will be reduced to a minimum. Our service team will serve (almost) everything directly to your table. This includes breakfast, our afternoon snack and during dinner, salad as a first starter and a nice selection of cheese at the end. If requested, we will also offer roomservice for breakfast.
 
For our service-team, a face visor is required. We kindly ask our guests to wear a face mask when going to the breakfast buffet.



 Sauna-area „Forest Refugium“, Pools and our „Gem-Spa“

The infinitypool and our outdoor-pool are open, but distances between guests will be important. Also the saunas and our indoor-pool are open. In our relaxation rooms, the loungers will be placed respecting the required distances.

Treatments in our „Gem-Spa“ will be available by respecting the hygiene regulations.



Relaxation- and exercise activities

Will be moved into our extensive garden whenever possible. The attendance in our Actice Room will be limited. For this year, a registration for every activity the day before will be necessary.



Cardio and functional room

The studios will be open. Distances between guests will be always important.



We offer you a high flexibility for bookings

For bookings throughout the summer of 2020, we will reschedule your reserved room free of charge up to 2 weeks before your arrival.
If the currently relaxed situation (Corona Pandemic) should worsen again, a free cancellation is possible up to 7 days before arrival.
Currently, our cancellation conditions are valid again as normal with the cancellation of the travel warning:
https://www.derwaldhof.com/en/n26/useful-information.html



Check in

Before your arrival you will receive an anticipation-email. With this email you can make a pre-check in. Of course there is still the possibility to check-in on site.



A strong message in uncertain times

Our goal is that you can really enjoy your vacation, beside all the extraordinary circumstances! The current situation is a big challenge for all of us. But you are also experiencing such challenges. That is why it is even more important that you can relax, enjoy and gather new strength during your free time.

We will do everything to ensure that – You have our word.